Amazon User Wrongly Complains to Civil Aviation Ministry | What was Reply?

Amazon User mistakenly tweeted to the ministry of Civil Aviation instead of Ministry of the customer Affairs. What was ministry's reply?

 

Amazon customer wrongly tweeted to the ministry of Civil Aviation

Nowadays online shopping is increasing its reach to every nook and corner of our country. This shows the gravity of Internet penetration.

There are many online shopping companies which are competing with each other. These companies provide products on heavy discounts that customers can't ignore.

Some customers are satisfied with the Services provided by these companies like Flipkart, Amazon, Meesho, Snapdeal etc. They also applaud the customer services because their grievances are tackled very fast.

But there are some who are fed up with this customer service. When they see that the company is not supporting their issues or any other technical issues they try to reach some others.

One incident came across yesterday, when Amazon User Ankur Sharma wrongly tweeted to the Ministry of Civil Aviation instead of the Ministry of Consumer Affairs.

Amazon Customer Mistakenly tagged Ministry of Civil Aviation.

Ankur stated that the 11 inch ipad Tablet price was never of RS. 1,76,900 as illustrated on Amazon website.

He sold it at a 62% discount at Rs. 67,390. In a tweet tagging the Ministry of Civil Aviation instead of Ministry of consumer affairs.

In a tweet Ankur also shared a full screenshot which shows the iPad pro 11 inch on sale on the Amazon website platform.
See the tweet

@amazonIN iPad Pro 11 inch was never of Rs 1,76,900. @MoCA_GoI pl take action for unfair trade practices pic.twitter.com/GiY0H21eXL

— ankur sharma (@ankushar) September 14, 2022

Though Ankur tagged wrongly to the ministry of Civil Aviation. He got an unexpected reply, which was laughingly taken by Nitezens.

What was Reply from the Ministry of Civil Aviation

The Ministry of Civil Aviation replied," we intend to help but we are busy providing affordable air travel to India."

See the tweet-

We intend to help, but we are busy providing affordable air travel to India.#SabUdenSabJuden https://t.co/ogDImlINJe

— MoCA_GoI (@MoCA_GoI) September 14, 2022

Amazon's reply

Following this incident Amazon also responded to the user and requested him to share the link so that the company can solve his problem.

Thank you for flagging this. Kindly help us with the link of the product you're referring to, so that we can get this reviewed by our concerned team internally.

-Hassan

— Amazon Help (@AmazonHelp) September 14, 2022

The nitizens were also laughingly taking this Amazon customer's issue and also said the ministry should take these types of issues religiously.